Privacy Policy


We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now.

It is the policy of My Memoirs & Me – a mark owned by The Message Medium, a limited company - to respect your privacy regarding any information we may collect from you or which you may provide to us, in the circumstances set out below. Accordingly we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose, safeguard and otherwise make use of your personally identifiable information. (Personal Data)

We will only collect and use your personal data where:

  • we have lawful grounds to do so, including to comply with our legal obligations
  • we are performing a contract with you for our services; and
  • we have legitimate interest in using your personal data and your interests and fundamental rights do not override those interests.

For the purposes of the EU General Data Protection Regulation (EU 2016/679) (GDPR), we, The Message Medium, are the data controller. If you have any questions about this policy or about how we use your personal data please contact us via our contact details at the end of this policy.

This policy is effective from 1 June 2019. We review our privacy practices on an ongoing basis so this privacy policy may change from time to time please check to ensure you are familiar with its latest content period.

Special Personal Information

We do not collect any special personal information about you. Special personal information is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

Personal Data

Data that we collect automatically

We automatically collect certain information when you visit our website such as the type of browser and operating system you are using, and the domain name of your internet service provider. We do not link this information with any personal data.

We may also collect data automatically through our use of cookies on the website. Please note you can adjust your settings to disable cookies.

Use of your Personal Data

We will only use your personal data when the law allows us to. Most commonly we use your personal data to:

  • process and manage your use of our website
  • respond to your questions, comments and requests
  • respond to your questions, comments and requests
  • where you have opted in to receive marketing from us, deliver communications that are relevant to your preferences or may be of interest to you
  • improve our services and website through analysis of information.
Sharing your Personal Data

We take your privacy seriously and we will not share your personal data with others except as permitted by applicable law.

Keeping your Personal Data secure

We have security policies and technical measures to safeguard the personal data we collect. We maintain physical, electronic and procedural safeguards that comply with applicable law, including the GDPR, to safeguard personal data from accidental loss, destruction or damage and unauthorised access, use and disclosure.

Legal Age

Our websites and services are aimed at adults and young adults and we do not knowingly collect any personal data relating to children aged under 15 years old. If you are under the age of 15, please do not provide us with any of your personal data, including your email address.

Access and control of your Personal Data

You have legal rights under applicable law in relation to your personal data. You can ask the following questions or take the following actions at any time by contacting us via email or via our postal address:

  • see what personal data we hold about you if any including why we are holding it and who it could be disclosed to
  • ask us to change or correct your personal data
  • object to the processing of your personal data
  • ask us to restrict the processing of your personal data
  • withdraw any consents you have given us to the processing of your personal data
  • express any concerns you have about third parties use of your personal data

Contact details:
The Message Medium
Primrose Lane
GU33 7HG

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